Frequently Asked Questions
Where is Heavena Wellness Riverside located?
Heavena Wellness Riverside is located on the 3rd floor of Ramada Plaza by Wyndham Bangkok Menam Riverside Hotel, at 2074 Charoen Krung Road, Wat Phraya Krai, Bang Kho Laem, Bangkok 10120. The spa is inside the hotel building, with views overlooking the Chao Phraya River. It's a short ride from IconSiam, Asiatique The Riverfront, Sathorn, and Silom.
How do I get to Heavena Riverside from IconSiam?
From IconSiam, Heavena Riverside is approximately a 10-15 minute taxi ride along Charoen Krung Road (around 4 km). You can also take the Chao Phraya Express Boat to Wat Worachanyawat Pier, or use Grab/Bolt for door-to-door service. For guests staying on the Thonburi side, the cross-river boat from IconSiam to Si Phraya Pier is a scenic option.
Is Heavena Riverside close to BTS or MRT stations?
Heavena Riverside is approximately 15-20 minutes from BTS Saphan Taksin (S6) by taxi, and 12-15 minutes from MRT Wat Mangkon (BL29). The Chao Phraya Express Boat at Wat Worachanyawat Pier is the closest river-transit option. Most international guests prefer taxi or Grab from Sathorn, Silom, or hotel concierge transfer.
What are Heavena Riverside's opening hours?
Heavena Wellness Riverside is open daily from 11:00 AM to 11:00 PM, including weekends and Thai public holidays. Late evening sessions (8:00-10:00 PM) are popular among hotel guests and dinner cruise passengers. Last booking for 120-minute treatments is generally accepted by 9:00 PM to ensure completion before closing.
Does Heavena Riverside offer river views?
Yes — Heavena Riverside is located on the 3rd floor of Ramada Plaza Menam Riverside, and every treatment room enjoys views of the Chao Phraya River. Common areas and the reception lounge also overlook the river. Sunset hours (5:30-6:30 PM) offer the most scenic experience, with golden light reflecting off the water during your treatment.
Is parking available at Heavena Riverside?
Yes — Ramada Plaza Menam Riverside provides ample hotel guest and visitor parking, and Heavena validates parking free of charge for our guests. Please mention you're visiting Heavena Spa at the security check-in, and present your parking ticket at our reception when you arrive. Parking is included regardless of treatment length.
What is the phone number for Heavena Wellness Riverside?
Heavena Wellness Riverside can be reached at +66 (0) 96-242-8299 (mobile / WhatsApp / LINE) or 02-289-9099 (landline). You can also book via LINE Official Account @heavenawellness, WhatsApp at wa.me/66962428299, or the online contact form at heavenawellness.com/contact-us/. International guests find WhatsApp the most reliable.
Can I walk in to Heavena Riverside, or do I need to book?
Walk-ins are welcome when therapists are available, but advance booking is recommended — especially on weekends, evenings (after 6:00 PM), and during high tourist season (November-March). Same-day bookings via LINE or WhatsApp usually secure a treatment slot within 1-2 hours. For couples or specific therapist requests, book at least one day ahead.
Is Heavena Riverside suitable for hotel guests on a Chao Phraya cruise stop?
Yes — Heavena Riverside is perfectly positioned for guests staying at Ramada Plaza Menam Riverside, Anantara Riverside, Avani Riverside, Chatrium Hotel, and Shangri-La Bangkok. We can also coordinate timing for guests with dinner cruise itineraries (Wan Fah, Loy Nava, Manohra Cruises). Booking ahead via LINE ensures we have your room ready when you return from sightseeing.
What languages do Heavena Riverside's therapists speak?
Heavena Riverside reception staff and senior therapists speak English, Thai, Mandarin Chinese, and Korean. The Riverside branch sees a high proportion of international guests from hotels, river cruises, and IconSiam shoppers, so multilingual service is standard. Booking confirmations and treatment consultations can be conducted in any of these four languages.