Frequently Asked Questions
Where is Heavena Wellness Phloen Chit located?
Heavena Wellness Phloen Chit is located on the 8th floor of Sivatel Hotel, at 53 Witthayu (Wireless) Road, Lumphini, Pathum Wan, Bangkok 10330. The spa is inside the hotel building, accessible via the main lobby elevator. It's a 3-minute walk from BTS Phloen Chit station Exit 5, and close to Central Embassy, Park Hyatt Bangkok, and the US Embassy.
Which BTS station is closest to Heavena Phloen Chit?
The closest BTS station is Phloen Chit (E2) — approximately 3 minutes on foot via Exit 5, walking toward Witthayu Road. From the exit, head south on Witthayu Road for about 250 meters; Sivatel Hotel is on the left side. BTS Chit Lom (E1) is also within 10-12 minutes walking distance.
Is parking available at Sivatel Hotel for Heavena guests?
Yes — Sivatel Hotel offers valet and self-parking, and Heavena validates parking free of charge for our guests. Please mention you're visiting Heavena Spa at the security check-in, and present your parking ticket at our reception when you arrive. Parking is included regardless of treatment length.
What are Heavena Phloen Chit's opening hours?
Heavena Wellness Phloen Chit is open daily from 11:00 AM to 11:00 PM, including weekends and public holidays. Last bookings are accepted up to 90 minutes before closing for 60-minute sessions and up to 2 hours before closing for 90 and 120-minute treatments. We recommend booking ahead to secure your preferred time.
How do I get to Heavena Phloen Chit from Central Embassy?
From Central Embassy, walk north on Witthayu Road for about 5-7 minutes (around 400 meters). Sivatel Hotel is on the right side. The route is fully shaded by trees and has wide sidewalks — comfortable for walking even in midday heat. Alternative: take a 2-minute Grab ride along Witthayu Road.
Is Heavena Phloen Chit good for hotel guests staying at nearby hotels?
Yes — Heavena Phloen Chit is conveniently located for guests at Park Hyatt Bangkok, Conrad Bangkok, Anantara Siam, Renaissance Bangkok Ratchaprasong, and Athenee Hotel. All are within 10-15 minutes walking or a short taxi ride. We offer hotel concierge bookings and can coordinate timing for guests with airport transfers or business meetings nearby.
Can I walk in for a massage at Heavena Phloen Chit, or do I need to book?
Walk-ins are welcome when therapists are available, but booking is strongly recommended to guarantee your preferred time and treatment. The branch operates on a hotel-spa standard with controlled occupancy. Same-day bookings via LINE (@heavenawellness) or phone (082-801-8000) usually secure a slot within 1-2 hours.
What is the phone number for Heavena Wellness Phloen Chit?
The direct phone number for Heavena Wellness Phloen Chit is +66 (0) 82-801-8000. You can also book via LINE Official Account @heavenawellness or through the contact form at heavenawellness.com/contact-us/. LINE typically receives the fastest response during business hours.
Does Heavena Phloen Chit have couples rooms?
Yes — Heavena Phloen Chit offers couples treatment rooms by advance request. The shared room allows two guests to receive treatments side-by-side in a private setting. Couples rooms are limited and book quickly on weekends, anniversaries, and Valentine's Day, so we recommend reserving at least 24 hours in advance to ensure availability.
What languages do Heavena Phloen Chit's staff speak?
Heavena Phloen Chit reception staff and senior therapists speak English, Thai, Mandarin Chinese, and Korean. Booking, consultation, and post-treatment recommendations can be conducted in any of these languages. Walk-in service is comfortable for international guests visiting from nearby hotels, embassies, and business offices.